One single source to coordinate national and international collaborations, offering harmonized sales proposition based on fleet customer requirements and needs to facilitate the implementation of partnerships
With more than 6,000 workshops in 14 countries, LKQ offers high geographical coverage to fleet drivers. By having workshops nearby to drivers, wherever they are, and offering all services for every brand and covering each technology (including hybrid electric vehicles and electric vehicles), this makes the management of fleets much easier and efficient.
Central operational management through solutions like central invoicing and customer contact centers improves service efficiency
We use digital solutions to integrate and aggregate our workshop partners, increasing process efficiency and facilitating potential integrations with the ecosystems of our partners – creating an end-to-end digital experience for our fleet customers and drivers.
Service quality supported by LKQ technical programs to our networks through:
LKQ Academy, our international training platform, ensures that workshop staff are well trained.
LKQ remote support provides access to vehicle information.
Our technical hotline supports technicians during the inspection and repair of vehicles.
A dedicated field force provides hands-on support throughout the entire network.
Quality assurance is provided by through operational manual and quality profile to measure and evaluate the fulfillment of standards and SLAs, as defined by our partners.